HR and Operations Manager

Human Resources · Various, New Jersey
Department Human Resources
Employment Type Full-Time
Minimum Experience Experienced

Purpose


The Human Resources and Operations Manager leads UGE’s Human Resources practices and oversees our organization’s operations to provide an employee-oriented, high-performance culture, emphasizing empowerment, quality, productivity, and the recruitment and ongoing development of a superior workforce and processes.


The HR and Operations Manager reports to the CFO and is responsible for the implementation of the right processes and practices that support the achievement of the organization’s business goals.


Accountabilities

Primary Objectives

  • Provide leadership of an employee-oriented company culture that emphasizes empowerment, quality, and productivity
  • Development of a superior workforce, including thorough training and continuous employee development
  • Lead the recruitment of stellar individuals that excel within UGE’s culture of ‘Be Great, Be Green, Have Fun’
  • Development and management of HR policies and procedures
  • Ongoing health and safety considerations of the workforce
  • Oversee office management to provide a safe, enjoyable, and collaborative workplace for employees
  • Ensure all corporate operations are carried on in an appropriate, cost-effective way
  • Improve operational management systems, processes and best practices


Employee Relations

  • Management of HR policies and objectives, including communication thereof
  • Conduct periodic surveys to measure employee satisfaction and engagement
  • Coach and train managers in their communication, feedback, recognition, and interaction responsibilities
  • Conduct investigations when employee concerns are brought forth
  • Advise managers on and monitor the progressive discipline system of the company
  • Coordinate with department managers in creating job descriptions for new hires, and updating job descriptions for existing hires
  • Lead our recruitment efforts by posting our openings, marketing them, and performing initial reviews of applicants
  • Review and guide management recommendations for employment terminations
  • Lead and monitor the implementation of company safety and health programs including the tracking of OSHA-required data
  • Inform the CEO and executive team of obstacles to the achievement of company goals
  • Design, direct, and manage company-wide organization development initiatives, addressing issues such as succession planning, workforce development, employee retention, organization design, and change management
  • Manage employee communication and feedback through company meetings, suggestion programs, employee satisfaction surveys, newsletters, employee focus groups, and one-on-one meetings
  • Monitor company culture so that it supports the attainment of the company's goals and promotes employee satisfaction


Training and Development

  • Establish an employee training system that addresses company training needs, including needs assessment, new employee on-boarding, management development, cross-training, and the measurement of training impact
  • Coordinate all training programs, providing necessary education and materials including workshops, manuals, employee handbooks, and standardized reports
  • Manage the performance management system that includes employee and performance development plans
  • Lead the selection and contracting of external training programs and consultants
  • Develop and monitor the corporate training budget; maintain employee training records


Compensation

  • Monitor the company compensation structure and variable pay systems, including commissions, bonuses and raises
  • Conduct competitive market research to refine pay practices, pay bands and benefits
  • Monitor all pay practices and systems for effectiveness and cost containment


Benefits

  • With the finance team, obtain cost effective, employee-serving benefits; monitor national benefits environment for valuable options and cost savings
  • Develop and lead benefit orientations and other training for employees and their families


Required Skills and Experience

  • Proven work experience as HR Manager, Operations Manager or similar role
  • Knowledge of organizational effectiveness and operations management
  • Excellent written and spoken communication skills
  • Leadership ability
  • Outstanding organizational skills
  • Knowledge and experience in employment law, compensation, organizational planning, recruitment, organization development, employee relations, safety, employee engagement, and employee development
  • Outstanding interpersonal relationship building and employee coaching skills
  • Ability to serve as a knowledgeable resource to the executive team on HR matters
  • Experience with Microsoft Office and Human Resources Information Systems (HRIS)
  • Experience in the administration of benefits and compensation programs and other Human Resources recognition and engagement programs and processes
  • Ability to practice and coach organization managers within a high level of confidentiality
  • Minimum of a Bachelor's degree or equivalent in Human Resources, Business, or Organization Development
  • A minimum of five years of progressive leadership experience in Human Resources or Operations positions


Thank You

Your application was submitted successfully.

  • Location
    Various, New Jersey
  • Department
    Human Resources
  • Employment Type
    Full-Time
  • Minimum Experience
    Experienced